Three Ways to Close More Sales Over the Internet
Sales Over the Internet

Step #5 – How to close more customers on your product or service on the internet.

 

Editor’s note: This is Step 4 of eight steps– “Don’t try to sell over the web without offering expert advice” of How to Best Manage the Sales Process with a Google Informed Client.

To close more customers on what you sell, you must be able to overcome objections, but in many cases you are trying to sell something over the web without ever speaking or interacting with the customer.

Here are suggestions that cover no direct communication, answering questions by only using chat, or giving the customer a reason to want to call or visit you.

While I recognize using all three methods may not be in your business plan, these items will help all of the readers as you will need to take into consideration at least one (if not all three).

Three ways to close more sales over the internet

1.  Allow the customer to become completely informed over the web and add some key features that will help close the sale.

a.   Building content and blogging.

Add in all the information that customers need to know about what they need on the site, and then post it in a blog on your site. By doing so, they will be able to find the answers to their questions or concerns while doing the research.

b.   FAQ’s section.

Often before making a decision, customers are looking to have their questions answered. Your job is to have all of the responses to the most common questions asked in your Frequently Asked Questions section of your site as well as the question you might anticipate customers will ask.

c.   When building your site, you must build it so that it is easy for any customer to find what they are looking for.

To close more sales, they must be able to easily find more information, your products and/or services, and your contact information.

d.   Recommend and recognize other resources that you would anticipate they are interested in.

Be unafraid to help those customers who need to educate themselves before making the final decision.

Next- Ways 2 and 3 to close more sales over the internet

RELATED POSTS

10 Don’ts for Small Business Owners and Entrepreneurs

10 Don’ts for Small Business Owners and Entrepreneurs

Small businesses can mitigate or even eliminate many problems by heeding these warnings   There are many small business pratices or to do's when operating or starting a small business. Take note of these pitfalls to help save time, money and better ensure...

What Are You Really Selling?

What Are You Really Selling?

Are you missing out on sales because you are selling the wrong thing? I walked up to the counter at my favorite local coffee shop. The young girl behind the counter with a beaming smile, looks me in the eye and says. “How are you doing today?” At first I was taken...

The 80/20 Rule: A Guiding Principle for Business Success

The 80/20 Rule: A Guiding Principle for Business Success

What is the 80/20 rule and how will it my business succeed? The Pareto or 80/20 Principle was invented by the economist Vilfredo Pareto in 1897 after determining that 20% of the population in Italy owned 80% of the land.  This principle is well-known and widely used...

Polls

Sign Up for the Latin Biz Today Newsletter

Video Gallery

PR Newswire

Featured Authors

Money

Talent/HR

Legal

Marketing

What Are You Really Selling?

What Are You Really Selling?

Are you missing out on sales because you are selling the wrong thing? I walked up to the counter at my favorite local coffee shop. The young girl behind the counter with a beaming smile, looks me in the eye and says. “How are you doing today?” At first I was taken...

Strategy

Fashion

Food

Music

Sports

Innovation

Work, Life & Culture

Culture

Health & Fitness

Travel & Destinations

Personal Blogs

Pin It on Pinterest