Small Business Leadership and Emotional Intelligence in the Workplace





Bradberry’s research followed Daniel Goleman’s book Emotional Intelligence released in 1995.

Goleman discovered the most effective leaders are alike in one way: they have a high degree of Emotional Intelligence. His research demonstrates that, “EQ is more than 85% of what differentiates star performers from average performers.”

To complement Goleman, Richard Boyatzis, a leading researcher in the field concluded,

“It’s not a lack of ability to change but an issue of motivation. They all require the desire to change.”

Emotional intelligence and communications skills

Exceptional communication skill development is fostered by being in touch with your inner self; knowing what drives you to succeed.

Too often we take a robotic approach toward communication driven by the fear of making mistakes. Still others are afraid to show any vulnerability as it may imply weakness.  Its a challenging way to win others to your cause. We often rely too much on our brains and not enough on our hearts.

As Richard Branson of the Virgin Group says,

“Engage your emotions at work. Your instincts and emotions are there to help you.”

Your emotional intelligence call to action

Where to take the first step on this journey?

Socrates said thousands of years ago, “An unexamined life is not worth living.” Now is the time to look in the mirror, “If you want to make the world a better place, take a look at yourself and make that change.” Everything you want is right in front of you.

Your EQ education, like career climbing and mountaineering, requires the same approach:

  • Set your goal
  • Take one step at a time
  • You can’t do it alone

To learn more about this subject, read Dr. Bradberry’s book Emotional Intelligence 2.0 and take the EQ assessment.

Good luck on your journey toward self discovery, prosperity, and success.

Related articles:

Are You a Bully of a Boss?

Many Leadership Styles, What’s Yours?

Successful Leadership Through Perspective

Chuck Garcia
Chuck Garcia
Chuck is an author, executive coach, keynote speaker, and CEO of Climb Leadership International. He coaches executives on public speaking and leadership communication. A 25-year veteran of Wall Street, he spent several of those in leadership positions at Bloomberg, BlackRock, and Citadel. He is also adjunct associate professor at Columbia University where he teaches leadership communication in The Fu Foundation Graduate School of Engineering and Applied Science. He leverages his business leadership experience, as well as his hobby of mountain climbing, to provide an effective teaching narrative for professionals applying his tools and techniques. In his book A Climb to the Top, an Amazon best seller, draws on years of coaching and consulting experience to explain how you can become a powerful and persuasive communicator. Chuck is a graduate of Syracuse University and has a Master’s Degree in Organizational Leadership. Website

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