Communications Lessons from the Broadcasters

Speaking with punctuation and getting your audience to care has three key considerations.


There’s a fascinating article that was written by Andrew Jacobs years ago for the New York Times entitled, “Novice Newscasters Get Voice Therapy.” 

In the article, Jacobs exposes the extensive training some broadcast journalists have to get their delivery just right. Jacobs writes, “Those new to the medium say that delivering words in a way that holds viewers is the most frustrating aspect of broadcast journalism. Cadence, inflection, and projection are subtle skills, they say, ones that take years to get right.” 

Like broadcast journalists, your ability to hold your viewer during a speech or presentation has a lot to do with how you speak when delivering your message. And the best part. You can learn by watching the best. 

Free Education

If you want to get a free education on how to properly punctuate your speech while telling a compelling story, watch a skilled broadcaster deliver the nightly news.


According to Edie Magnus, a thirty-year TV news veteran who has served as an anchor for three major networks, one of the key tricks of the anchor trade is to treat words with proper emphasis, force, and feeling. Good anchors, in other words, punctuate their speech.


For example, in her nationally televised documentary Cry for Help, Magnus had the following narration: “Across the country, dozens of teenagers kill themselves.” Then she paused, before saying slowly, “Twenty-eight a week. That’s a rate of four per day.” She’s not just punctuating for the sake of punctuating. She wants people to feel the effects of the stories she’s presenting.


“I pause to emphasize things based on what I genuinely, authentically believe to be important about the story and why I’m telling it,” says Magnus.


Everything is in the service of why. One speaker will offer one interpretation of the story. Another will emphasize other elements to arrive at a different conclusion. “Punctuation,” she insists, “is not a paint-by-numbers thing.” As Magnus so succinctly put it, “It’s passion that drives punctuation.”


Think about anything noteworthy in your life – anything that matters to you or those around you – you can’t help but communicate those messages with its accompanying feelings of excitement, sorrow, anger, concern, confusion, wonder, pride, etc. Isn’t that incredible to consider?


Each feeling that you can possibly think of can be conveyed with varying emphasis, tones, pitch, etc.


A Different Kind of Punctuation

When we’re reading a book, characters can be described with detail that leaves no question of what they’re thinking and communicating to the other characters in the book.


When we’re the ones writing, we use punctuation marks and typographic elements—like commas, italics, bold letters, exclamation points and question marks—to represent those rhythms on the page. It’s a consistent, universal and sensible system. Every punctuation mark has one or more particular function, and we learn when and where to place those punctuation marks as we learn how to write.


Since listeners can’t see commas, question marks, or exclamation points, speakers have to express them in ways that make them care. You have to be intense, sincere, and passionate. Stories and speeches must come from within and make their way to an audience with power and conviction.


And yet…there is such a thing as “broadcast copy” – which takes our concept of written punctuation to another level. In essence, punctuation is used to help the broadcast journalist PUNC- TUATE and deliver a message in the most compelling way.


It’s pretty fascinating; google the term “broadcast copy” and you’ll get a number of university course guides on the topic. In fact, doing so may give you some tips in how to write out your next presentation or speech – helping you present more succinctly and effectively.

More Than Words

To be a great speaker, pretend like you’re making a career change to be a broadcast journalist; doing so will force you to re-evaluate how you not only prepare your message, but deliver it.


The integration of speaking with punctuation and getting your audience to care has three key considerations: 

No. 1: You are never just disseminating information.

No. 2: You tell a story you care about, which in turn drives how you tell it.

No. 3: You use punctuation to drive the meaning you want to convey.

In other words, great communicators speak with passion, intent… and punctuation.

In other words, great communicators speak with passion, intent… and punctuation.

Related articles:

Chuck Garcia
Chuck Garcia
Chuck is an author, executive coach, keynote speaker, and CEO of Climb Leadership International. He coaches executives on public speaking and leadership communication. A 25-year veteran of Wall Street, he spent several of those in leadership positions at Bloomberg, BlackRock, and Citadel. He is also adjunct associate professor at Columbia University where he teaches leadership communication in The Fu Foundation Graduate School of Engineering and Applied Science. He leverages his business leadership experience, as well as his hobby of mountain climbing, to provide an effective teaching narrative for professionals applying his tools and techniques. In his book A Climb to the Top, an Amazon best seller, draws on years of coaching and consulting experience to explain how you can become a powerful and persuasive communicator. Chuck is a graduate of Syracuse University and has a Master’s Degree in Organizational Leadership. Website

Featured Items