Choosing the Right Website for Your Small Business

Choosing the wrong platform for a growing company can be detrimental in the long run.


Having learned through experience, the cost involved by making the wrong decision can result in a bad investment.

Researching different platforms and trusting your platform designer are crucial components to choosing the right website for your business.

The Importance?

In an age where local and international news events are obtained from your Facebook feed, and success is measured by how many followers you have, it is absolutely essential that your business has a strong presence on the Internet.

Yet when it comes to small business websites, too many cannot be found on the ‘World Wide Web’.

Statistically, 46% of small businesses in the United States do not have a website set up. Reasons include businesses being too small, not having the technical knowledge to set up an effective website, or not have the financial security to do so.  However, rather than viewing a website as a purchase, what you really would be making is an investment toward the recognition and presence of your business.

According to a survey conducted by, 70-80% of users will look up and research a service or product before they decide to use it.  Additionally, 90% of clients have followed through on their research of a product or service because of a pleasant online experience.

Not having a website eliminates you and your business from this statistic, and therefore removes a large percentage of your possible client base.

Taking the Leap by Making a Website

            If someone has knowledge of coding or HTML within your company, it may be helpful to utilize such skills and save money.

However, due to the experience I had as the Executive Director at Scarsdale Medical Group, I learned that coding and HTML are skills that not every small business owner has, which is why site builders were created. With such an array of site builders, it can be easy to be overwhelmed with all of the options available to you.

Options can be cut down once you understand the type of website you need for your specific business.

Coming from a business that grew to a point where the budget wasn’t an issue and then transitioning into my new role as CEO and Partner of a smaller business, Formè, I realized that by focusing on the budget rather than understanding where my business was heading, I allowed myself to be shortsighted.

Choose the Right Platform

This was my mistake: I chose a platform that did not take into consideration the growth of our business.

This is one of the first challenges I faced when coming on board Forme`. If the vision of your business is to stay small, then you should choose the website that is most cost effective with a less expensive platform. If your business plan is to grow, then a flexible and interactive platform is critical.

With the amount of statistics supporting the idea that people research services through Google, your website is the first impression clients and consumers have of you.

While Forme` had a website set up, it was difficult to navigate through and was not set up correctly in order to publicize information in a user-friendly way.

In addition, it did not allow our patients to pay bills online or purchase our medical membership. We wanted patients to the capability to do. When we recognized this, we decided to move forward in re-launching our website

Key Advice

  • Understand your business goals – are you planning to grow?
  • Find a professional in the field through someone you know who has had a good experience with the website developer.
  • Do your research on the platform
  • Ask about the platform being used – is it interactive?
  • Regardless of which platform you have chosen to move forward with, it is crucial that the website is able to be mobile-friendly.   

Next- on the ground locally 

Maria Trusa
Maria was born and raised in the Dominican Republic and moved to New York at the age of 15, where she finished high school and attended college. She has been in the healthcare industry for over 30 years, most of which was as the Executive Director of the Scarsdale Medical Group, a successful multi-specialty medical practice in Westchester, NY. In September 2015, Maria became a partner and CEO at Formé Medical Center, a new, Social Enterprise medical practice that offers high-quality, dignified medical care to residents of Westchester County and the surrounding communities. Maria is proud to be in the position today to affect change and make a difference in the lives of the people in need of preventative and/or immediate healthcare. Website