Ideas

The Soul of Your Business

“Every company has a soul. Every company has a distinct set of values that colors its priorities and behaviors. Companies believe in different things to different degrees, including innovation, value, quality, freedom, choice, price, and so on.” – Ken Segall

Opportunities for Businesses in the Time of Covid-19

There is no “pandemic playbook“ to which leaders can refer for answers. But, one can begin to develop those answers by using two questions to frame solutions: How do I survive or maybe thrive in this shutdown?  How do I prepare for my customers needs of the future?

4 Tactics To Turn Around Employee Negativity

Be open to hearing what your employees have to say, even when how they are saying it is not easy to hear. Be prepared to demonstrate to your employees your openness to working with them to find solutions. Here are four tactics to address employee negativity.

Who are Your Influencers?

Your influencers affect your success. Stop and recognize who or what they are, and understand the role they play in your life. Looking at things differently and taking small steps each day is how to best make changes that take hold. At the end of each day, you are the only one who can change yourself, but you do not need to do it alone.

4 Questions For Perspective and Balance

Many surveys report the constant access to technology and the pressure to respond to and monitor it can be stressful. If you've gotten into the habit of prioritizing work over health or family, it's easy to remain in this mode. Balance means understanding when to work and when not to work, when to shut down and when to turn back on, and what you're doing and why.

Customer Service Still Matters

People will talk about you anyway. Make sure it’s good because good means more people will buy your products or come to your establishment. Bad means they will cross you off the “must check out” list or never put you on that list to begin with.

The Body Speaks Before the Mouth Opens

The fact is, how you present yourself visually will affect your audience and their ability to really “hear” you. So, go ahead and take a look in that mirror...and SEE what you’re saying when you’re VERBALLY not saying anything at all.