Part 3: The future of Cloud and Artificial Intelligence

Three Latino IT leaders Maria Villar, Irving Wladawsky-Berger and host Brenda Bazan with analyst Jean Bozman as they come together to discuss the benefits of the Cloud for Hispanic small businesses.

A panel of three Latino IT leaders and an IT analyst share insights  on how the Cloud can help your business

Editor’s note: This is part two of a three part series. Part 1: What is the Cloud today and how can it benefit small business?  Part 1: 3 Former Latino IBM Execs on Small Business & Cloud Benefits- Part 1 [Video] and Part 2: 3 Former Latino IBM Execs on Small Business Transition to the Cloud- Part 2 [Video]

Customer service can be expensive – and the Cloud can help. In the final part of our LBT Cloud Roundtable, we’re looking into the future of tech for small-to-medium businesses. By taking out the busywork from things like customer service and troubleshooting, entrepreneurs can save a lot of time and money. That energy can then be put into making a better product, a better business, and a better experience for everyone.

Watch Part 3 now, and learn how the Cloud helps online and in-store retailers. This time, the team talks specifics around Cloud-based assistance during sales surges, and the future of AI chatbots helping with customer service. Some services are already available for businesses, while others are in the works right now. The bottom line is this: The future of Cloud is bright.

Part three the final of the three part series explores:

• How the cloud provides stability during business surges and sales
• Best practices when starting to use the cloud as a small business
• The future of AI in business (like chatbots for customer service)

Now Part 3: 

Related content:

Part 1: 3 Former Latino IBM Execs on Small Business & Cloud Benefits- Part 1 [Video]

Part 2: 3 Former Latino IBM Execs on Small Business Transition to the Cloud- Part 2 [Video]

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